All Systems Operational

API Operational
90 days ago
100.0 % uptime
Today
Features & Services Operational
90 days ago
100.0 % uptime
Today
Payment Operational
90 days ago
100.0 % uptime
Today
Station Communication Operational
90 days ago
99.95 % uptime
Today
Receipt Server Operational
90 days ago
100.0 % uptime
Today
eCharge+ App Operational
90 days ago
99.89 % uptime
Today
Provider Operational
90 days ago
99.83 % uptime
Today
IoT Provider Vodafone Operational
90 days ago
99.83 % uptime
Today
Roaming Operational
90 days ago
99.55 % uptime
Today
Hubject Operational
90 days ago
100.0 % uptime
Today
OCPI Operational
90 days ago
100.0 % uptime
Today
Gireve Operational
90 days ago
98.66 % uptime
Today
Webshop Operational
90 days ago
100.0 % uptime
Today
Charging Station Connectivity Tester Operational
90 days ago
100.0 % uptime
Today
Home Charger Onboarder Operational
90 days ago
100.0 % uptime
Today
vaylens AI Operational
90 days ago
100.0 % uptime
Today
Vayla Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 15, 2026

No incidents reported today.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Completed - The scheduled maintenance has been completed.
Jul 8, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 19:00 CEST
Scheduled - During this timeframe, we will perform maintenance on the EMAID/RFID Permission Management system. As a result, the processing of changes may be delayed.
Please note that all other systems will continue to operate normally and ongoing as well as new charging sessions will not be affected.

-----------------------------------------

Wir führen in diesem Zeitraum Wartungsarbeiten am EMAID/RFID-Berechtigungsmanagementsystem durch. Währenddessen kann es zu Verzögerungen bei der Bearbeitung von Änderungen kommen.
Alle anderen Systeme funktionieren normal weiter und sowohl laufende als auch neue Ladevorgänge sind davon nicht betroffen.

Jul 3, 14:06 CEST
Jul 7, 2026

No incidents reported.

Jul 6, 2026
Completed - The scheduled maintenance has been completed.
Jul 6, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 20:00 CEST
Scheduled - During this timeframe, we will perform an update to finally stabilize the OCPP connection issues from today again. This will lead to an automatic reconnection of all OCPP charging station.

-----------------------------------------

In diesem Zeitraum führen wir ein Update durch, um die heutigen Probleme mit der OCPP-Verbindung final zu beheben. Dies führt dazu, dass die Verbindung zu allen OCPP-Ladestationen automatisch neu aufgebaut wird.

Jul 6, 14:00 CEST
Resolved - The planned technical measure has been completed successfully. All charging stations are reconnected to the system, and the affected services are operating normally again.

Following the stabilization measures implemented during the morning, the stations were generally available again until the planned maintenance. The incident remained open on the status page while we continued monitoring the situation and preparing the final resolution.

The impact was limited in time and distributed over the course of the incident. Not all charging stations were affected at the same time, and some individual connections remained available throughout.

We apologize for the inconvenience and thank you for your understanding.
--------------------------------
Die geplante technische Maßnahme wurde erfolgreich abgeschlossen. Alle Ladestationen sind wieder mit dem System verbunden und die betroffenen Services stehen wieder regulär zur Verfügung.

Nach der Stabilisierung im Laufe des Vormittags waren die Stationen bis zur geplanten Wartung grundsätzlich wieder verfügbar. Die Statusmeldung blieb geöffnet, da wir die Situation weiterhin überwacht und die nachhaltige Behebung vorbereitet haben.

Die Beeinträchtigungen traten im Verlauf zeitlich begrenzt und verteilt auf. Dabei waren nicht durchgehend alle Ladestationen gleichzeitig betroffen, und einzelne Verbindungen blieben weiterhin verfügbar.

Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und danken dir für dein Verständnis.

Jul 6, 20:49 CEST
Monitoring - The current workaround is working. The announced maintenance for today is expected to solve the issue permanently.
--------------------------------
Der aktuelle Workaround funktioniert. Die für heute angekündigte Wartung wird voraussichtlich das Problem dauerhaft beheben.

Jul 6, 14:01 CEST
Identified - The problems persist and we are working on a solution.
--------------------------
Die Probleme bestehen weiterhin und wir arbeiten an einer Lösung.

Jul 6, 11:58 CEST
Monitoring - Most connections have been restored. The remaining ones are still recovering.
-------------------------
Die meisten Verbindungen wurden wiederhergestellt. Die verbleibenden werden noch wiederhergestellt.

Jul 6, 11:01 CEST
Identified - Root cause was found within the infrastructure. Connections are currently recovering continuously.
-------------------------
Ursache wurde in der Infrastruktur gefunden. Verbindungen werden kontinuierlich wiederhergestellt.

Jul 6, 09:55 CEST
Investigating - There might be station connection issues at the moment. We are working on a solution.
--------------
Es kann aktuell zu Verbindungsproblemen von Ladestationen kommen. Wir arbeiten an einer Lösung.

Jul 6, 09:05 CEST
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026
Resolved - Security maintenance was successfully applied
Jul 1, 05:33 CEST
Investigating - Today between 05:30 - 05:33 CET we had an urgent security maintenance on our databases. During this time the availability of our services were affected.
Jul 1, 05:30 CEST